VA/AmazonVA/CSR/TSR/SalesForce

Overview

Looking for full-time work (8 hours/day)

at $5.50/hour ($968.00/month)

Associates degree

Last Active

April 16th, 2024 (11 days ago)

Member Since

November 10th, 2023

Profile Description

Dedicated and results-driven professional with a proven track record in customerservice and outbound sales. Excels in resolving customer issues, fostering genuineconnections and maintained a consistent performance. Skilled in active listening touncover customer needs, recognized for achieving the highest NPS rating. Adeptly engaging potential customers, qualifying leads, and leveraging productknowledge to drive successful outcomes. Seeking a role that allows me to leverage my interpersonal, negotiation, and organizational skills. Dedicated to fostering productivity and aiding in achieving business goals in a remote work environment.

Top Skills

Marketing » Telemarketing » Outbound Sales

Experience: 6 months - 1 year

Outbound caller, demonstrated effective communication skills. Effectively reached out to potential customers, engaging them in meaningful conversations and building rapport. Successfully identified and qualified high-potential leads that made a significant contribution to the team target.

Customer Support » Technical Support

Experience: 1 - 2 years

Helping customers with technical issues and offering solutions. Maintaining expertise in the company's offerings to assist customers accurately.

Customer Support » Customer Service

Experience: 2 - 5 years

Addressing inquiries, resolving complaints, and providing information about products or services. Helping customers with technical issues and offering solutions. Maintaining expertise in the company's offerings to assist customers accurately. Recording interactions and solutions for future reference. Gathering and conveying customer feedback to enhance products or services. Keeping customers informed about their inquiries or issues' status.

Other Skills

Marketing » Telemarketing » Inbound Sales

Experience: 2 - 5 years

Responding promptly to inquiries. Understanding customer needs and offering solutions. Demonstrating deep product knowledge. Building trust and rapport with customers. Problem-solving and addressing objections. Collaborating with teams for a seamless customer experience. Meeting set sales targets. Providing feedback and maintaining accurate records.