Detail-oriented and highly adaptable Virtual Assistant with 1 year of experience providing remote support to businesses, particularly in the insurance industry. Skilled in handling a wide range of administrative tasks, managing calendars, preparing quotes, processing payments, and supporting client communications.
Backed by 4 years of solid experience in the customer service industry, handling live chats,
Experience: 1 - 2 years
This tool is the ones I used for the business formation account. The profile of our customers are in here, and we also use this to call them and send emails.
Experience: 1 - 2 years
I have been using this tool since I started my Customer Service role. And this is very helpful.
Experience: Less than 6 months
Not project management, but using JIRA tool for tickets on the technical support part. I used this tool for 1 year and 8 months.
Experience: 2 - 5 years
I worked in the College Science Laboratory of Holy Cross of Davao College. I am well-rounded with paperwork for approval, request, sending of emails, and inventory of office supplies.
Experience: 1 - 2 years
Proficient in using ASANA for task management, scheduling, and setting reminders to ensure smooth and organized workflows.
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