Decebell

Operations & Process Manager | Project Manager |OBM | Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $15.78/hour ($3,040.00/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

November 8th, 2023

Profile Description

I am an experienced Operations and Business Support Professional with over 10 years of experience in customer service, operations management, process creation, project management, CRM systems, and team support across real estate, moving, marketing, and service-based industries.

I specialize in helping businesses improve backend operations, organize systems, streamline workflows, and support day-to-day business management. My experience includes process documentation, SOP creation, onboarding systems, CRM management, client communications, automation setup, campaign support, and team coordination.

Over the years, I have worked with companies in the US and Canada handling operations, sales support, project coordination, client success, and business process management. I am highly experienced in remote work environments and comfortable working independently while managing multiple responsibilities.

Some of my strengths include:

• Process Creation & SOP Documentation
• CRM Management (Go High Level, SmartMoving)
• GHL & Mailchimp Automation Support
• Project & Operations Management
• Team Coordination & Leadership
• Client Communication & Account Management
• Discovery Calls & Zoom Presentations
• Calendar & Inbox Management
• Lead Generation & System Cleanup
• Business Operations Support
• Training & Onboarding Systems
• Reporting & KPI Management

I am detail-oriented, organized, proactive, and focused on creating efficient systems that help businesses scale and operate smoothly. I work well in fast-paced environments and enjoy building processes that improve workflow, communication, and productivity.

Tools & Platforms:
Go High Level, Mailchimp, Trello, Notion, Airtable, ---------- , SmartMoving, Follow Up Boss, Slack, Zoom, Calendly, Google Workspace, Microsoft Office, Trainual, Loom, Miro, CapCut, Canva, LinkedIn Sales Navigator, RingCentral, and more.

Top Skills

Marketing » Social Media Management

Experience: 2 - 5 years

As a marketing manager, I formulated marketing campaigns, spearheaded and executed strategies that generated more leads and increased company sales. Managed our Social Media Content and accounts, ensuring our brand gave that uniform look that helped establish our reputation. Coordinated with company vendors and ensured that marketing plans were being handled and completed.

Project Management

Experience: 2 - 5 years

I excel in planning and executing projects, ensuring they are delivered on time, and within budget, and can make adjustments on the fly when needed. Coordinating with different stakeholders to ensure project completion and success.