Logistics Dispatcher VA | Real-Time Scheduling & Coordination | 12+ Years CSR Ex

I have foundational experience in Amazon PPC (Pay-Per-Click) advertising, where I developed and managed basic ad campaigns to improve product visibility and drive sales. I am familiar with creating Sponsored Product campaigns, conducting keyword research, and organizing campaigns based on targeting strategies such as automatic and manual campaigns.

I have direct experience in Shopify store management, including product listing, order processing, inventory updates, and maintaining accurate product information to ensure a smooth customer shopping experience.

I have hands-on experience in dispatch coordination within a U.S.-based logistics environment, where I was responsible for scheduling, tracking, and managing real-time operations. I coordinated with drivers and customers to ensure timely service, provided accurate updates, and handled delays proactively to maintain smooth daily operations.

I have foundational experience in Social Media Management, where I assisted in creating, scheduling, and organizing content across different social media platforms. I am familiar with basic content planning, posting strategies, and maintaining consistent online presence to support brand visibility and engagement. I have been exposed to using tools for scheduling posts and managing content calendars, ensuring that updates are posted on time and aligned with basic marketing goals. I also understand the importance of audience engagement, responding to messages/comments, and maintaining a professional brand voice online. Through training and self-study, I have developed an understanding of social media trends, basic analytics, and content optimization. I am eager to further develop my skills and apply them in a real working environment to help businesses grow their online presence effectively.