Authorization specialist|Back office assistant |Health Care associate| appointme

Overview

Looking for full-time work (9 hours/day)

at $5.79/hour ($1,260.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (6 days ago)

Member Since

October 29th, 2023

Profile Description

Hello! I’m Cristine, a dedicated Virtual Assistant and Authorization Specialist with over six years of experience in executive support, back-office operations, customer service, medical reception, and insurance authorizations. I help businesses and professionals streamline workflows, improve efficiency, and enhance client satisfaction.

Areas of Expertise
* Executive Support: Calendar management, meeting coordination, and communication handling for seamless executive workflows.
* Back-Office Assistance: Data entry, document management, and administrative support to keep operations organized.
* Customer Service: Delivering excellent client support, resolving issues promptly, and ensuring positive experiences.
* Medical Reception: Scheduling patient appointments, managing records, and providing empathetic care in healthcare settings.
* Appointment Setting: Cold calling, lead engagement, inquiry handling, and scheduling/rescheduling appointments.
* Authorization Specialist: Checking eligibility and prior authorizations with different payers/insurances, adding authorizations before claims review, ensuring HIPAA compliance, and requesting missing authorizations directly from client managers or payers via email and phone calls.

Soft Skills:
-Communication
- Problem-solving
- Time Management
- Critical Thinking
- Stress Management

Hard Skills:
- Billing, Data Entry (40 WPM with 99 percent accuracy)
- Outbound/Inbound Calling
- Customer Care

Productivity Tools:
- Google Workspace: Sheets, Forms, Docs, Drive, Calendar
- Canva
- Microsoft Excel
- Microsoft Word
- Outlook
- Dropbox

<8efe80624d780eba0c6493ec45140364>;Emailing Systems:
- Slack
- Outlook
- Gmail
- Hotmail

CRM Tools:
- Five9
- Nice InContact
- Bria
- Glocom
- Salesforce
- Genesys Workspace Desktop Edition
- Remote Desktop Services (RDS)
-Hsys
-GoHighLevel

Social Media Sites:
- Facebook
- Instagram
- Twitter
- Viber

Other Software:
- Insync
- Teams
- Raintree Systems


Let’s collaborate and achieve your goals! Reach out to discuss how I can lighten your workload.