Jobelle

Senior Resolution Specialist | Customer Service Support

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Associates degree

Last Active

June 27th, 2026 (yesterday)

Member Since

October 26th, 2023

Profile Description

Having spent a decade in the BPO industry, I am well-versed in managing customer service inquiries and resolving concerns with clarity and empathy. My extensive experience has equipped me with the skills to easily adapt to new settings, and I’m passionate about both sharing my expertise and learning from new experiences.

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Technical Support

Experience: 5 - 10 years

Customer Support » Customer Service » Conflict resolution

Experience: 1 - 2 years

Handling escalated calls. Making sure that as a Senior Resolution Specialist we take care of customers to keep them part of the company. Giving them excellent customer experience.

Other Skills

Office and Administration » Data Entry

Experience: 1 - 2 years

Customer Support » Customer Service » Fraud detection

Experience: 1 - 2 years

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address: San Jose del Monte City, Bulacan

Tests Taken: IQ
Score: 112: DISC
Dominance: 18%
Influence: 18%
Steadiness: 37%
Compliance: 28%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”