My expertise is Sales and Customer Service. I've been working in this industry for almost 10 years. I am a very dedicated, loyal, competent, and a hard-working employee, that leads me to be a consistent Top Performer overall with the companies I work with. My greatest strength is my experience, the skills and knowledge that I've learned and developed, the positive attitude that I always maintain and the strong ability to handle complex tasks and identify solutions.
Experience: 2 - 5 years
Handled hardcore sales with one of the biggest Telco in United States where we give resolution to our customers with their billing (Internet, Cable Services, home phone, wireless) I also do basic troubleshooting when needed to always meet customer's satisfaction.
Experience: 2 - 5 years
Offer to sell and upgrade mobile devices to new and existing customer. I have the skill to communicate well with the customer and target the sales based on their wants, interest and need. I call it the WIN strategy.
Experience: 6 months - 1 year
I worked with Horizon Blue Cross Blue Shield specifically in New Jersey customers. I worked with Billing and Claims where we check their coverage, Eligibilities and charges such as their Copays, Deductibles, and any other related concern
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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