Virtual Assistant

• Managed attorney's calendar, including scheduling meetings, appointments, and deadlines with meticulous attention to detail. • Handled incoming communications, including emails and phone calls, ensuring prompt and professional responses. • Distributed legal correspondence, such as Letters of Protection, Notices of Representation, Demand Letters, and Subpoenas, to relevant parties. • Followed up with potential clients, facilitating the collection of necessary signatures and maintaining clear communication. • Served as a liaison between the attorney and clients, coordinating updates and ensuring alignment on case progress. • Collected and organized medical records and insurance documentation, providing comprehensive case support. • Drafted legal documents and prepared case materials, ensuring accuracy and timeliness for attorney review. • Consistently completed tasks ahead of schedule, demonstrating strong organizational and time-management skills.

Legal Assistant for more than 3 years | Herrman and Herrman P.L.L.C (Promoted) -Managed Attorney's Calendar -Handled Incoming Communications (Emails and Phone calls) -Distributed Legal Correspondence (Subpoenas, NORs/LOPs, Demand Letters) -Followed up with potential clients (Facilitating the collection of signatures and maintaining clear communication) -Serve as a liaison between the attorney and clients (coordinating updates and ensuring alignment on case progress) -Collected organized medical records and insurance documentation -Drafted Legal documents and prepared case materials -Consistently completed tasks ahead of schedule

Legal Assistant | Herrman and Herrman P.L.L.C (Promoted) (04/11/2022 - 06/13/25) • Managed attorney's calendar, including scheduling meetings, appointments, and deadlines with meticulous attention to detail. • Handled incoming communications, including emails and phone calls, ensuring prompt and professional responses. • Distributed legal correspondence, such as Letters of Protection, Notices of Representation, Demand Letters, and Subpoenas, to relevant parties. • Followed up with potential clients, facilitating the collection of necessary signatures and maintaining clear communication. • Served as a liaison between the attorney and clients, coordinating updates and ensuring alignment on case progress. • Collected and organized medical records and insurance documentation, providing comprehensive case support. • Drafted legal documents and prepared case materials, ensuring accuracy and timeliness for attorney review. • Consistently completed tasks ahead of schedule, demonstrating strong organizational and time-management skills.

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Legal Assistant | Herrman and Herrman P.L.L.C (Promoted) (04/11/2022 - 06/13/25) • Managed attorney's calendar, including scheduling meetings, appointments, and deadlines with meticulous attention to detail. • Handled incoming communications, including emails and phone calls, ensuring prompt and professional responses. • Distributed legal correspondence, such as Letters of Protection, Notices of Representation, Demand Letters, and Subpoenas, to relevant parties. • Followed up with potential clients, facilitating the collection of necessary signatures and maintaining clear communication. • Served as a liaison between the attorney and clients, coordinating updates and ensuring alignment on case progress. • Collected and organized medical records and insurance documentation, providing comprehensive case support. • Drafted legal documents and prepared case materials, ensuring accuracy and timeliness for attorney review. • Consistently completed tasks ahead of schedule, demonstrating strong organizational and time-management skills.

I've been a call center agent in Retailing Dept. I've done cold and warm calling. We do assist the client for their purchases and help them process their concern like return and refund.