Real Estate VA, Junior Disposition Assistant, Customer Suppo

My task was to reach out to homeowners who might want to sell their properties through text. It was very effective since leads could respond anytime they were available.

I worked as a Customer Service Representative for more than 6 years. I handle billing and retention campaigns. Helping and resolving customer's issue is one of my expertise.

I have experience as a Customer Support Associate, where I managed text and email inquiries using Zendesk. My primary responsibility was to assist customers with their package statuses. Additionally, I worked at a BPO company for five and a half years, focusing on billing and retention campaigns.

I reached out to potential cash buyers to see if they are interested in adding properties to their portfolio.

Reaching out to buyers to be added on our cash buyers list and offering them the available properties that we have.

I sent blast text messages through various platforms to homeowners interested in selling their properties.

I completed training as a Maintenance Coordinator and Basic Leasing Assistant, with hands-on experience using AppFolio, identifying maintenance requests that can be troubleshooted, prioritizing urgent work orders, creating work orders, and scheduling vendors. I also have hands-on experience using AppFolio to screen tenants and prepare leasing documents. On the marketing side, I’ve handled Facebook Marketplace and Facebook Groups, listing deals, joining active groups, and posting properties as part of a dispositions team.