Customer service representative with over 4 years experience in face to face customer service in telecom industry.. Knowledgeable with major customer service software ( CRM ) , handling customer complaints, and maintaining a positive and friendly disposition. Experience with sales, troubleshooting, tech support, and customer care. Hoping to use my wealth of experience to attain employment in a customer service role
Experience: 5 - 10 years
My name is Sheila. My previous job was as a customer service representative or sales agent, and it helps me how to multitask and manage my time efficiently. My responsibilities includes assisting customers in booking a tour, responding to chat messages, and forwarding customer requests via email to ensure that we will be able to provide a great experience for their chosen tour or package. Before working at Sutherland Global Services, I also worked as an office aide, performing a wide range of clerical and administrative tasks in various kinds of office settings. My name is Sheila. My previous job was as a customer service representative or sales agent, and it helps me how to multitask and manage my time efficiently. My responsibilities includes assisting customers in booking a tour, responding to chat messages, and forwarding customer requests via email to ensure that we will be able to provide a great experience for their chosen tour or package. Before working at Sutherland Global Services, I also worked as an office aide, performing a wide range of clerical and administrative tasks in various kinds of office settings. Performing administrative duties such as answering phone calls, responding to emails, filing documents, and record keeping. My goal involves expanding with a business where I can pick up new skills, take on bigger responsibility, and make the most contribution of value I can. I like how your business stresses possibilities for possibilities for professional growth. I intend to benefit from each of these. Lastly, I'm genuinely passionate in delivering excellent job and am excited about the opportunity to contribute my expertise to your company's success. I'm confident that my skills, experience, and enthusiasm make me a valuable asset to your team
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Kyle Mckenna
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