Stephanie
CSR, Team Leader, Medical VA,Medical billing, Healthcare VA
Overview
Looking for full-time work (8 hours/day)
at $5.06/hour ($976.00/month)
Bachelors degree
Last Active
July 16th, 2026 (5 days ago)
Member Since
October 15th, 2023
Profile Description
Results-driven Quality Assurance professional with over 10 years of experience in customer service and quality management within the BPO industry supporting US healthcare programs. Proven expertise in supervising QA teams, driving performance improvement initiatives, and ensuring adherence to client and company standards. Skilled in data analysis, quality reporting, and cross-functional collaboration to enhance operational efficiency and service delivery. Adept at leading training, conducting quality audits, and providing actionable insights to optimize team performance and customer satisfaction. Recognized for a strong commitment to excellence, leadership, and continuous process improvement.
Top Skills
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Office and Administration » Microsoft Power Point
Experience: 1 - 2 years
Office and Administration » Data Entry
Experience: 5 - 10 years
Other Skills
Office and Administration » Data analysis
Experience: 2 - 5 years
Office and Administration » Team Leadership
Experience: 2 - 5 years
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Muntinlupa, Metro Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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