I have a decade of experience in the BPO industry and have spent several months as a Virtual Assistant, covering a diverse range of Line of Business (LOB) functions. I possess expertise in various areas, including sales presentations, negotiating collections deals, providing robust customer service, offering technical support in the telecommunications industry, and handling administrative tasks. I approach every task with dedication and diligence. Once I've mastered a field, I am committed to achieving excellence. I thrive on strategizing to meet the demands of various situations and goals. I have been in Virtual/Remote Assistance field since July 2023 through Upwork. Visit my profile for reference :
Knowledge/Skill
Social Media Buyer /
Experience: 6 months - 1 year
I'm in Upwork, check out my profile for further skill sets and job experiences. I earned $7,000+ in 6months doing Virtual Assistance in a Debt Collection company.
Experience: 5 - 10 years
We value the customer's relationship with the business. All possible constructive strategies to providing world-class service we develop.
Experience: Less than 6 months
I have been certified for using the application by a VA training group.
Experience: 1 - 2 years
Responsible for contacting patients to resolve outstanding medical balances through phone, email, or digital platforms. Ensures HIPAA compliance while negotiating payment plans, updating records, and providing excellent customer service—all from a remote work environment.
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