Virtual Professional | Customer Service

Overview

Looking for full-time work (9 hours/day)

at $5.64/hour ($1,116.80/month)

Bachelors degree

Last Active

May 20th, 2024 (yesterday)

Member Since

October 11th, 2023

Profile Description

Highly motivated and adaptable Virtual Professional with a background in
Business Process Outsourcing (BPO) and a strong commitment to
delivering exceptional administrative support. With 2 years of experience in
BPO and a year of experience as a chat specialist as well as a Marketing Ad
Specialist, I bring a well-rounded skill set that includes effective
communication, organizational proficiency, tech-savviness, and a knack
for problem-solving. My ability to handle multiple tasks, prioritize work
efficiently, and learn new tools quickly makes me an ideal candidate for
virtual professional roles. I am dedicated to client satisfaction, detail oriented, and thrive in dynamic work environments. I am eager to leverage
my BPO experience to streamline administrative processes and contribute
to the success of the company.

Top Skills

Marketing » CRM » Salesforce

Experience: 1 - 2 years

VXI GLOBAL HOLDINGS | AT&T Sales and Customer Service - Ensure successful sales by building positive client relationships and identifying new business prospects. - Manage both inbound and outbound calls with AT&T billing and sales teams, address basic technical issues, engage in persuasive selling of wireless and fiber internet services, and perform general customer service representative duties.

Customer Support » Chat Support

Experience: 6 months - 1 year

BH MARKETING LLC Sales and Chat Specialist - Develop and curate engaging text, images, and videos for social media platforms. - Developing strategies to increase followers, creating and overseeing social campaigns. - Answered consumer questions and provided details on the features and applications of the products.

Customer Support » Customer Service

Experience: 6 months - 1 year

IQOR DAVAO | WINSTON BRAND Sales and Customer Service - Provided details on post-sale services for thorough assistance. - Process order. - Monitor or track order shipment.

Other Skills

Design » Advertising And Marketing Design

Experience: Less than 6 months

HARBA MEDIA Marketing Ad Specialist - Utilize CANVA or other video editing app for creative development to translate ads as per client requirements in German and Spanish. - Ensure consistency in branding across visual elements and messaging. - Collaborate with designers and copywriters to produce compelling ad content.