Overview
Looking for full-time work (8 hours/day)
at $8.27/hour ($1,600.00/month)
Bachelors degree
Last Active
July 6th, 2026 (18 days ago)
Member Since
October 5th, 2023
Profile Description
I am a dedicated IT professional with extensive experience in providing technical support. My expertise encompasses a wide range of IT challenges, including hardware and software troubleshooting, network administration, and Microsoft 365 support.
As a shift lead within an IT Service Desk, I am responsible for overseeing daily operations, including queue management, agent coaching, and schedule optimization. I provide advanced technical support, troubleshoot complex issues, and collaborate closely with higher-level support teams and system administrators to ensure efficient resolution.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Other Skills
Office and Administration
Experience: 5 - 10 years
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 40
- Influence: 32
- Steadiness: 23
- Compliance: 5
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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