Angelica

Professional Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($640.00/month)

Bachelors degree

Last Active

July 13th, 2026 (10 days ago)

Member Since

October 4th, 2023

Profile Description


Top Skills

Experience: 2 - 5 years

Handled inbound customer support calls for internet, phone, and TV services, assisting customers in resolving technical issues through proper troubleshooting and root cause identification to provide effective resolutions. Also supported electric vehicle charger services by assisting customers with troubleshooting charging issues and remotely initiating charging sessions to ensure a smooth customer experience.

Experience: 6 months - 1 year

Experienced in monitoring and evaluating agent calls to ensure process compliance and excellent customer service. Provides coaching feedback, facilitates calibration sessions with Clients, Training, and Operations teams, and validates sales to prevent fraudulent activities.

Other Skills

Basic Information

Age
28
Gender
Female
Website
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Address
Hagonoy, Bulacan
Tests Taken
IQ
Score:  117
English
C1(Advanced)
Government ID
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