Overview
Looking for full-time work (8 hours/day)
at $4.80/hour ($928.00/month)
Bachelors degree
Last Active
July 3rd, 2026 (6 days ago)
Member Since
September 29th, 2023
Profile Description
With 12 years of experience in the BPO industry, I have worked with leading international companies such as T-Mobile and Bell Canada, specializing in customer service, billing, escalations, retention, and technical support. I also gained valuable international work experience in Malaysia as a Customer Service Representative, further strengthening my adaptability and communication skills in diverse environments.
Currently based in the Philippines, I work as a Legal Intake Specialist handling Mass Tort and Personal Injury cases, where I assess client eligibility, gather critical case information, and provide compassionate client support. My background in both customer service and legal intake has developed my ability to manage sensitive cases, resolve concerns efficiently, and deliver excellent client experience in fast-paced environments.
As I continue to grow in this field, I am exploring new opportunities where I can apply the skills and experience I have gained, while doing what I genuinely love, in a remote or work-from-home setting.
Top Skills
Customer Support » Customer Service
Experience: 10+ years
Other Skills
Professional Services » Legal Services
Experience: Less than 6 months
Legal Intake Specialist handling mass tort and personal injury cases.
Customer Support » Technical Support
Experience: 1 - 2 years
I am a specialist in troubleshooting customer's mobile phones. I help cx doing basic phone setting, installing software for both android and ios phones, and phone activation.
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Sta Barbara, Iloilo
- Tests Taken
- IQ
- Score: 95
- DISC
- Dominance: 28%
- Influence: 7%
- Steadiness: 37%
- Compliance: 28%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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