Mary

Medical Virtual Assistant| Insurance Verification| Prior Authorization

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Overview

Looking for part-time work (6 hours/day)

at $4.98/hour ($720.00/month)

Associates degree

Last Active

July 6th, 2026 (2 days ago)

Member Since

September 28th, 2023

Profile Description

Medical Virtual Assistant | Insurance Verification | Prior Authorization | Patient Scheduling

I am a dedicated Medical Virtual Assistant with over 4 years of healthcare customer service experience supporting U.S. and Canadian healthcare organizations.

My experience includes working in the BPO company with Aetna Individual & Family Plans, SilverScript Medicare Prescription Drug Plans, Walgreens Vaccine Scheduling as a Customer Service Representative, and currently Virtual Assistant providing insurance verification services for a Canadian medical clinic.

I specialize in:
- Insurance Verification
- Benefits Investigation
- Prior Authorization
- Patient Scheduling
- Appointment Coordination
- Patient Support
- EMR/EHR Documentation
- Administrative Assistance

I am comfortable communicating with insurance companies, healthcare providers, and patients while ensuring accuracy, professionalism, and confidentiality.

I am detail-oriented, dependable, and committed to helping medical practices improve workflow efficiency and provide excellent patient care. I adapt quickly to new systems and enjoy supporting busy healthcare teams by reducing administrative workload.

I am available for long-term opportunities and ready to become a valuable member of your team.

Top Skills

Customer Support » Insurance » Medical Insurance

Experience: 2 - 5 years

Customer Support » Insurance » Insurance Verification

Experience: 2 - 5 years

Supporting US and Canada Healthcare

Professional Services » Medical Services » HIPAA Compliance

Experience: 2 - 5 years

Other Skills

Office and Administration » Data Entry

Experience: 2 - 5 years

Hi, I’m Mary Rose! With over 3 years of experience in the BPO industry—particularly supporting U.S. healthcare accounts—I’ve developed a strong background in data entry, patient information management, and administrative tasks. I’m highly detail-oriented, organized, and skilled in handling confidential records with accuracy and care. As a Virtual Assistant, I aim to help healthcare providers stay focused on patient care while I take care of accurate documentation, appointment logs, insurance data, and more. I’m passionate about delivering reliable support that ensures efficiency and compliance in every task I handle.