Customer Service , Appointment setter and Caregiver

Overview

Looking for full-time work (8 hours/day)

at $1.89/hour ($363.65/month)

Bachelors degree

Last Active

June 28th, 2026 (today)

Member Since

September 25th, 2023

Profile Description

---------- ---------- L. ----------
A highly motivated and detail-oriented individual with a diverse background in healthcare and customer service, seeking a challenging and rewarding role in a dynamic environment.
Summary

A dedicated and experienced professional with a proven track record in providing exceptional customer service, managing administrative tasks, and ensuring efficient workflow. Proficient in Microsoft Office Applications, CRM systems, and handling a high volume of inquiries. Adept at multitasking, problem-solving, and maintaining data integrity. Eager to leverage skills and experience to support healthcare professionals and contribute to the success of a team.

Key Skills

Customer Service
Administrative SupportCommunication (Written and Verbal)Organization and Time ManagementData Management and IntegrityCRM SystemsMicrosoft Office Suite (Word, Excel, PowerPoint)


Experience

Virtual Assistant (Customer Service Representative), Gupta Jewel Corporation (April 2024 - December 2024)
Managed a high volume of inquiries via email, phone, and live chat, ensuring timely and accurate responses.Managed order fulfillment, tracked shipments, and processed returns and exchanges efficiently.Updated customer information, tracked interactions, and ensured data integrity in the CRM system.Offered guidance and assistance to customers regarding product features, specifications, and usage.Worked effectively with other departments, such as sales, marketing, and logistics, to ensure seamless customer service.Appointment Setter and Customer Service Representative, 1in3 BPO Company (September 2022 - March 2024)Took information from supervisors regarding cold/warm calling ---------- lled potential customers by following calling lists provided by ---------- t appointments with potential customers at their ---------- monstrated strong organization skills.Properly explained products and services to prospective customers when making appointments.Successfully sold products.Hotel Staff (OJT for 300 hours), Mines View Park HotelGained experience in housekeeping, front desk operations, and food and beverage ---------- monstrated strong multitasking, problem-solving, and customer interaction ---------- regiver, (June 2018 - June 2020)Provided comprehensive care to individuals, including meal preparation, monitoring vital signs, and assisting with daily living ---------- monstrated patience, attention to detail, and strong communication skills.
Education
BS in Accountancy, University of Baguio (August to December 2015)BS in Accountancy, King's College of the Philippines (August 2016 to May 2017)Diploma in Hospitality Supervision, Cordillera State Institute of Technical Education ( ---------- )Caregiver, MMS (August 2017 to May 2018)
Certifications
Caregiving NC11CPR and First Aid Certified (RED CROSS)Bread and Pastry Production NC11Cookery NC11Food and Beverage Services NC11Customer Services NC11Tourism Promotion Services NC11Excellent Customer Service in Hotel Operation
Contact Information
>Email ----------
Location: Tuding, Itogon, Benguet