Results-driven Virtual Assistant with 2+ years of combined experience in maintenance coordination, customer support, and data entry across US and Australian markets. Currently supporting US property management operations — coordinating maintenance requests, communicating with tenants and vendors, and managing 100+ work orders monthly while maintaining 98% data accuracy.
Skilled in CRM platforms (Zendesk, Shopify, HubSpot), Google Workspace, and work order/ticketing systems. Comfortable using AI tools like ChatGPT and Grammarly to speed up drafting and responses, with basic hands-on exposure to automation platforms including Zapier,
Background in Electrical Engineering gives me a strong analytical edge for process improvement and troubleshooting. Known for fast learning, clear communication, and staying reliable across US (EST/PST), UK (GMT), and AU (AEST) time zones — backed by fiber internet, backup power, and a dedicated home office setup.
Looking to bring the same reliability and attention to detail to a long-term remote role in maintenance coordination, customer support, or admin/CRM support.
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