Executive Assistant | Customer Support & Operations

I provide remote data entry and spreadsheet management services to clients, ensuring accuracy, consistency, and organized digital records. • Accurately input and maintain business data in Excel and Google Sheets • Clean, format, and organize large datasets for easy tracking and reporting • Use formulas, sorting, filtering, and validation tools to improve data accuracy • Review and verify entries to ensure completeness and eliminate errors • Meet strict deadlines while working independently in a remote setup • Communicate clearly with clients to clarify requirements and resolve discrepancies Through my freelance work, I’ve developed strong attention to detail, fast and accurate typing skills, and the ability to handle repetitive tasks while maintaining high-quality standards.

Entered, updated, and maintained client and business data in spreadsheets and CRM systems with 99%+ accuracy, improving data consistency by 25% and reducing errors by 30%.

Organized digital files and documents using Google Drive, improving accessibility and workflow efficiency by 25% through structured file management.

Managed executive calendars by scheduling meetings, coordinating across time zones, and preventing conflicts, improving scheduling efficiency by 25% and ensuring smooth daily operations.

Organized and managed inboxes by filtering, prioritizing, and responding to emails with professional communication, reducing response delays and improving communication efficiency by 30%.

Coordinated with clients by handling inquiries, scheduling meetings, and providing updates, maintaining consistent communication and improving client response time by 20%.

Coordinated client interactions using HubSpot by tracking communications, managing pipelines, scheduling follow-ups, and maintaining updated client records, improving response time by 20% and ensuring consistent engagement.

Conducted targeted research to identify potential clients and compiled structured lead lists, contributing to a 20% increase in lead generation.