RPm, CHRA | General Virtual Assistant

• Managed email communications and delivered exceptional customer service for inquiries and bookings. • Handled bookkeeping support, classifying receipts, and organizing financial records. • Processed payroll accurately and on time to ensure compliance and proper employee compensation. • Created and scheduled monthly events across digital platforms while supporting social media and marketing initiatives to drive engagement and growth. • Performed website updates to ensure consistent branding and up-to-date content. • Provided administrative support to ensure smooth daily operations and contribute to business development strategies.

• Collaborated under the supervision of licensed professionals to administer tests, ensuring a smooth testing process and accurate results for candidates. • Diligently monitored test-takers during assessments, maintaining a secure and distraction-free environment, fostering fairness in the testing process. • Provided essential secretariat assistance by promptly responding to phone calls and in-person queries, keeping track of records and files, meticulously proofreading and encoding assessment results, and creating necessary documents, thereby contributing to seamless office operations and documentation accuracy.

• Generated leads across multiple platforms to promote client brands. • Updated and organized confidential spreadsheets crucial for company workflow. • Contributed in data entry, reporting, and analysis to help with task improvements. • Supported the e-commerce team with various administrative tasks as required. • Executed ad hoc assignments as requested.

• Actively contributed to end-to-end recruitment, including sourcing, interviewing, testing, and selection, enhancing talent acquisition efforts. • Efficiently handled and organized office documents, boosting workplace productivity. • Ensured accurate and timely delivery of important communications, improving organizational communication. Elevated the organization's online image through effective social media strategies, increasing followers, engagement, and visibility.

• Created layouts for social media postings to enhance visual appeal and engagement. • Organized and scheduled posting particulars to maintain consistent and punctual content distribution. • Prepared publication captions, social media posts, and other materials for public consumption. • Issued announcements and responded to public inquiries promptly with precision and accuracy.