Detail-oriented professional with 5+ years of experience in customer service, contract review, sales, and team supervision. Strong background in inbound/outbound support, team coordination, and data entry with fast and accurate typing skills.
Administrative & Contract Support
Experienced in reviewing contracts for accuracy, completeness, and compliance
Handled proposal approvals, denials, and exceptions
Conducted title searches and validated proof of title
Fast and accurate typing skills
Customer Service & Communication
Inbound & Outbound Calling
Complaint Resolution & Escalation Handling
Responding to customer inquiries regarding plans, billing, services, and appointments
Proficient in CRM data entry and issue tracking
Strong team player with Average English Communication skills
Sales & Tele-sales
Conducted product presentations, explained promotions and loyalty programs
Assisted in opening new accounts and processing personal/payment information
Skilled in upselling, cross-selling, and closing over the phone
Leadership & Supervision
Supervised frontline staff at Pitmasters Live – OCBS
Created schedules, managed shifts, and resolved team concerns
Calculated commissions and managed shift-end financial reports
Technical Tools & Platforms
Salesforce, Hubspot
CoreLogic, TitlePro, SitexPro, Zillow, Redfin, Goodleap
Asana, Trello,Notion,
Calendly
Canva
Microsoft Office and Google Workspace
Typing Speed: Fast and accurate; ideal for data entry and documentation tasks
Soft Skills
Strong attention to detail
Fast learner and adaptable
Organized and dependable
Able to work under pressure in fast-paced environments
Effective time management and multitasking skills
Detail-Oriented VA & Customer Service Pro Ready to Support Your Business
Experience: 5 - 10 years
Skilled in delivering excellent customer service in both BPO and on-site settings.
Experience: 2 - 5 years
Experienced in handling, reviewing, and organizing data accurately — from managing contracts and client records to maintaining reports. Skilled in using CRM systems, spreadsheets, and document tracking tools to ensure data integrity and efficiency.
Experience: 2 - 5 years
Collaborated remotely with onshore clients at ClearSource to review and ensure contract accuracy and compliance. My role expanded from basic contract reviews to handling exception cases, where I worked directly with clients to clarify information, resolve discrepancies, and process contracts efficiently. This experience strengthened my communication skills, attention to detail, and ability to build strong professional relationships in a fully remote work environment.
Experience: Less than 6 months
Gained hands-on experience in email and calendar management, task organization, and client coordination through the 6-week Jumpstart VA Training Program at Cloudstaff. Familiar with productivity tools such as Trello, Asana, and HubSpot, and capable of supporting day-to-day administrative tasks with accuracy and efficiency.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.