Ronalyn

Virtual Assistant I Contract Specialist I CSR

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

Bachelors degree

Last Active

June 30th, 2026 (9 days ago)

Member Since

September 18th, 2023

Profile Description

Detail-oriented professional with 5+ years of experience in customer service, contract review, sales, and team supervision. Strong background in inbound/outbound support, team coordination, and data entry with fast and accurate typing skills.

Administrative & Contract Support

Experienced in reviewing contracts for accuracy, completeness, and compliance
Handled proposal approvals, denials, and exceptions
Conducted title searches and validated proof of title
Fast and accurate typing skills

Customer Service & Communication
Inbound & Outbound Calling
Complaint Resolution & Escalation Handling
Responding to customer inquiries regarding plans, billing, services, and appointments
Proficient in CRM data entry and issue tracking
Strong team player with Average English Communication skills

Sales & Tele-sales
Conducted product presentations, explained promotions and loyalty programs
Assisted in opening new accounts and processing personal/payment information
Skilled in upselling, cross-selling, and closing over the phone

Leadership & Supervision
Supervised frontline staff at Pitmasters Live – OCBS
Created schedules, managed shifts, and resolved team concerns
Calculated commissions and managed shift-end financial reports

Technical Tools & Platforms

Salesforce, Hubspot
CoreLogic, TitlePro, SitexPro, Zillow, Redfin, Goodleap
Asana, Trello,Notion,
Calendly
Canva
Microsoft Office and Google Workspace
Typing Speed: Fast and accurate; ideal for data entry and documentation tasks

Soft Skills
Strong attention to detail
Fast learner and adaptable
Organized and dependable
Able to work under pressure in fast-paced environments
Effective time management and multitasking skills

Detail-Oriented VA & Customer Service Pro Ready to Support Your Business 

Top Skills

Experience: 5 - 10 years

Skilled in delivering excellent customer service in both BPO and on-site settings.

Experience: 2 - 5 years

Experienced in handling, reviewing, and organizing data accurately — from managing contracts and client records to maintaining reports. Skilled in using CRM systems, spreadsheets, and document tracking tools to ensure data integrity and efficiency.

Collaborated remotely with onshore clients at ClearSource to review and ensure contract accuracy and compliance. My role expanded from basic contract reviews to handling exception cases, where I worked directly with clients to clarify information, resolve discrepancies, and process contracts efficiently. This experience strengthened my communication skills, attention to detail, and ability to build strong professional relationships in a fully remote work environment.

Other Skills

Experience: Less than 6 months

Gained hands-on experience in email and calendar management, task organization, and client coordination through the 6-week Jumpstart VA Training Program at Cloudstaff. Familiar with productivity tools such as Trello, Asana, and HubSpot, and capable of supporting day-to-day administrative tasks with accuracy and efficiency.

Basic Information

Age
30
Gender
Female
Website
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Address
Santa Maria, Bulacan
Tests Taken
IQ
Score:  118
DISC
Dominance: 40
Influence: 10
Steadiness: 30
Compliance: 20
English
C2(Advanced/Mastery)
Government ID
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