Virtual Assistant, Social Media Management and Appointment Setter

As a Service Admin at Nissan Tagum, I managed the dealership’s Facebook Page, overseeing Meta Ads campaigns, performance tracking, and payment processes. I handled monthly content scheduling, designed layout materials, and prepared detailed reports to evaluate ad performance and optimize results.

"For nearly three years, I managed our dealership’s Facebook Page, which allowed me to deepen my knowledge of social media management. My responsibilities included planning and maintaining a content calendar, creating engaging captions and posts, and running boosted campaigns to increase reach and engagement.

As a Sales Admin at Image Davao Mobility Corporation–BYD Tagum, I coordinated bank confirmations, processed insured vehicle policies, applied CTPL insurance, monitored office supplies, managed daily payment reports, prepared bank loan documents, ensured accurate car releases, and coordinated unit tagging and releasing via Viber. As a Service Admin at Nissan Tagum Gateway, I scheduled service caravan appointments, prepared payroll, generated KPI, WIP, and SOW reports using CRM and YANA, monitored office supplies, handled aftersales job control and invoicing, and supported daily operations. As a Secretary at Galgo, Racho, Wakan & Bohol Law Firm, I drafted and edited legal documents, scheduled hearings using Google Calendar, communicated with clients via phone and email, and managed daily payment reports with accuracy.

As a Customer Service Representative at IBEX Global Solutions, Inc. (Aug–Nov 2025), I managed inbound healthcare calls, assisting clients with inquiries while ensuring accuracy, confidentiality, and compliance with service standards. In my role as a Service Admin at Nissan Tagum Gateway (Jan 2022–Jul 2025), I specialized in appointment setting by coordinating and scheduling service caravan appointments through both inbound and outbound calls, ensuring efficient customer engagement and smooth scheduling operations.