Jordan

Director of Operations

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $14.02/hour ($2,672.00/month)

Bachelors Degree

Last Active

June 5th, 2026 (8 days ago)

Member Since

May 27th, 2016

Profile Description

Humanity in Leadership| Digital Transformation Leader | Operations & Automation Strategist | 15+ Years in Business Operations

With over 20 years in the industry and 15 years leading operations, I bring a rare combination of frontline experience and executive-level execution. I oversee end-to-end operations while driving digital transformation initiatives that modernize how businesses operate.

My focus has evolved beyond traditional operations management. I now lead automation strategy, process optimization, and systems integration, building scalable, data-driven frameworks that reduce operational costs, improve service delivery, and enhance both patient and team experience.

Key strengths include:

Operational leadership & performance management

Digital workflow design & automation architecture

Process mapping & continuous improvement

KPI dashboards & analytics-driven decision making

Systems integration (CRM, EHR, payment gateways, automation platforms)

Resource planning & forecasting

Building scalable SOPs & quality assurance frameworks

I specialize in transforming manual, fragmented processes into streamlined, automated ecosystems that support growth without increasing overhead.

My approach blends operational discipline with innovation, ensuring that automation supports people, rather than replaces oversight.

I am particularly passionate about building hyper-efficient service models in healthcare and service-based businesses.