At Airbnb, I seamlessly handled both email and phone support simultaneously, providing guests and hosts with an exceptional experience. In addition to offering top-notch email and chat support, I efficiently managed calendar bookings and demonstrated proficiency in exploring alternative accommodation options. My commitment to ensuring a seamless and enjoyable stay for your guests sets me apart, making me an ideal partner for your customer-centric needs.

During my initial year, I immersed myself in the world of Market Research, where my primary responsibilities included data collection and conducting persuasive cold calls to compile comprehensive surveys in both B2B and B2C settings. Following that, I managed the communication channels for a leading US Telco company for seven months before being promoted to a Back Office Support Supervisor. My journey also includes a stint in providing specialized support for Airbnb, handling phone and email inquiries with precision. Currently, I'm proudly serving as the voice behind the Australian immigration office. With a versatile skill set and a track record of excellence across diverse industries, I'm poised to bring value to your organization, ensuring top-notch service and support for your clients.

As a dedicated virtual personal assistant to a renowned international speaker and author, I excel in ensuring his daily schedule runs seamlessly. With meticulous attention to detail, I expertly manage his meetings, keeping him on track with his current commitments and proactively scheduling future engagements. By entrusting me with your organization's scheduling needs, you'll benefit from my precision and commitment to efficiency, allowing you to focus on your core endeavors while I handle the intricacies of your calendar management.

I bring valuable experience to the table in the realm of account reconciliations, leveraging the power of Xero to streamline financial processes. With a proven track record of accuracy and efficiency, I can help your organization maintain precise financial records and ensure your financial operations run smoothly. Partnering with me means having a skilled professional who understands the nuances of Xero, making your financial management a seamless and reliable process.

As a dedicated Virtual Assistant within a budding Australian non-profit program, I take pride in enhancing their online presence through captivating graphics, designed specifically for their social media channels and monthly workbooks. My expertise lies in utilizing Canva as the primary tool to create visually engaging content that resonates with your audience. While Canva is my mainstay, I'm eager to expand my skill set and explore advanced design tools, such as Adobe and others, to elevate the impact of your visual communication even further. By partnering with me, you'll benefit from my commitment to keeping your organization's digital presence both fresh and visually appealing, while I continue to enhance my design capabilities to meet your evolving needs.

I'm actively contributing to the realization of a promising non-profit program based in Australia, helping transform their vision into a tangible reality through website development. By supporting this impactful initiative, I'm dedicated to crafting an engaging online presence that will effectively convey their mission and objectives to a wider audience. Partnering with me means not only achieving your digital goals but also actively participating in meaningful causes that create a positive impact in our society.