Customer Support and Sales Specialist with over 6 years of experience in delivering high-quality service across healthcare, telecommunications, and technology industries. Proven expertise in CRM management, technical troubleshooting, and sales optimization.
Recognized for top global performance at Asurion (2023–2025) for achieving outstanding sales and customer satisfaction metrics. Previously provided expert technical support for Bell Canada (2019–2023) and customer assistance in healthcare insurance services at Hinduja Global Solutions (2018–2019).
Holds a Bachelor’s degree in Marketing and brings a strong blend of customer service excellence, problem-solving, and results-driven sales performance.
Experience: 2 - 5 years
Experience: 2 - 5 years
Helped thousands of customers fix their home internet, TV, and home phone services. Helped customers fix issues on their email or set up a new email account. Addressed and resolved billing and account issues.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
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