My name is Khimverly Inato, and I am here applying for a Virtual Assistant or any available position.
I have experience working in the BPO industry under a travel account and hotel & booking reservations account for over 2 years. In this role, I provided customer support through phone,
Through this experience, I became familiar with handling travel reservations, itineraries, booking confirmations, customer communication, and organizing important travel-related information. I am also comfortable using online tools such as
In addition, I have experience working as a Dispatch Virtual Assistant for Amazon DSP, where I handled administrative tasks, real-time monitoring, roster managing, tracking drivers for route dispatching, updating spreadsheets, and maintaining accurate operational records. This helped strengthen my attention to detail, multitasking, and ability to work independently in a fast-paced environment.
I am highly organized, detail-oriented, responsive, and willing to learn new systems and processes, including travel points and loyalty-related tasks. I also have a reliable laptop and stable internet connection suitable for remote work.
To contact, here is my WhatsApp number:
Here is my
I would appreciate the opportunity to contribute to your business and discuss my qualifications further.
Kind regards,
Khimverly Inato
Experience: 2 - 5 years
I am a dedicated and customer-focused professional with over two years of experience in the BPO industry, specializing in a non-airline travel account. My background includes assisting customers with booking activities, managing itineraries, and providing end-to-end travel support to ensure smooth and enjoyable experiences. I have extensive experience handling customer interactions across multiple channels, including chat, email, and phone support. This has strengthened my communication skills, adaptability, and ability to resolve concerns efficiently while maintaining a high level of customer satisfaction. I am highly organized, detail-oriented, and comfortable working in fast-paced environments. I take pride in delivering accurate information, managing bookings, and handling customer inquiries with professionalism and empathy. My experience has also trained me to multitask effectively, meet performance targets, and stay calm under pressure. I am eager to bring my customer service expertise, problem-solving skills, and passion for helping people into a new role where I can contribute to business growth while continuously improving my skills.
Experience: 6 months - 1 year
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