Khimverly

Data Entry / Customer Service Representative / VA Entry Level

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 27th, 2026 (yesterday)

Member Since

August 31st, 2023

Profile Description

My name is Khimverly Inato, and I am here applying for a Virtual Assistant or any available position.

I have experience working in the BPO industry under a travel account and hotel & booking reservations account for over 2 years. In this role, I provided customer support through phone, email, and chat channels while assisting customers with travel-related concerns, bookings, reservation modifications, cancellations, payment concerns, and account inquiries. I also maintained accurate customer records, processed reservations carefully, and ensured timely issue resolution while meeting quality standards.

Through this experience, I became familiar with handling travel reservations, itineraries, booking confirmations, customer communication, and organizing important travel-related information. I am also comfortable using online tools such as email, spreadsheets, CRM systems, and web-based platforms.

In addition, I have experience working as a Dispatch Virtual Assistant for Amazon DSP, where I handled administrative tasks, real-time monitoring, roster managing, tracking drivers for route dispatching, updating spreadsheets, and maintaining accurate operational records. This helped strengthen my attention to detail, multitasking, and ability to work independently in a fast-paced environment.

I am highly organized, detail-oriented, responsive, and willing to learn new systems and processes, including travel points and loyalty-related tasks. I also have a reliable laptop and stable internet connection suitable for remote work.

To contact, here is my WhatsApp number: ----------
Here is my email: ----------

I would appreciate the opportunity to contribute to your business and discuss my qualifications further.

Kind regards,
Khimverly Inato

Top Skills

Experience: 2 - 5 years

I am a dedicated and customer-focused professional with over two years of experience in the BPO industry, specializing in a non-airline travel account. My background includes assisting customers with booking activities, managing itineraries, and providing end-to-end travel support to ensure smooth and enjoyable experiences. I have extensive experience handling customer interactions across multiple channels, including chat, email, and phone support. This has strengthened my communication skills, adaptability, and ability to resolve concerns efficiently while maintaining a high level of customer satisfaction. I am highly organized, detail-oriented, and comfortable working in fast-paced environments. I take pride in delivering accurate information, managing bookings, and handling customer inquiries with professionalism and empathy. My experience has also trained me to multitask effectively, meet performance targets, and stay calm under pressure. I am eager to bring my customer service expertise, problem-solving skills, and passion for helping people into a new role where I can contribute to business growth while continuously improving my skills.

Experience: 6 months - 1 year

Other Skills

Basic Information

Age
27
Gender
Female
Website
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Address
Mandaue City, Cebu
Tests Taken
None
Government ID
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