A highly skilled professional and dedicated team player with extensive experience in site management, financial reporting, and vendor management. Currently excelling as a medical virtual assistant, I effectively handle provider requests and manage patient procedure referrals. I am also actively involved in driving process and policy improvements and conducting research.
I possess exceptional interpersonal and communication skills, allowing me to adapt seamlessly to multitasking environments. As a strong communicator and proactive team player, I thrive on challenges and take full responsibility for my work, consistently delivering tasks on time and meeting rigorous deadlines.
Experience: 1 - 2 years
I was able to demonstrate understanding of relevant health plan guidelines and benefits (e.g. Medicare, Medicaid/Medical, commercial benefit plans, Federal/local government regulations) for US Healthcare, RCM and HIPAA in US healthcare system.
Experience: 5 - 10 years
Working in a call center opened a lot of doors for opportunities, not limited to the company's operations, but also leadership and management skills that enables me grow, not just career wise, but also my personal skills. It also helped me develop and help people see their potential in their chosen field or path.
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