Reilly Vee Camposano

I handled Sales, Receives inbound calls from customer who wants to upgrade their services

I’m a Physical Therapy graduate with strong experience in Remote Patient Monitoring (RPM), Chronic Care Management (CCM), ESL education, and administrative support. My background in both healthcare and teaching makes me uniquely qualified to handle projects that require medical knowledge, professional communication, and organizational expertise. With years of experience as a Medical Virtual Assistant Team Lead, I’ve managed patient onboarding, scheduling, insurance coordination, and team supervision—always ensuring accuracy, compliance, and compassionate support

Receives calls from customers who wants to ask about their bill and subscription

Created and managed monthly company newsletters for internal and/or client communication Designed newsletter layouts using Canva and basic design tools Organized content, announcements, and updates into clear and engaging formats Ensured timely distribution and consistency in branding and messaging Collaborated with team members to gather updates and relevant information Maintained accuracy, clarity, and professional tone in all communications

Managed appointment scheduling for patients by coordinating availability, booking and rescheduling visits, sending reminders, and ensuring accurate calendar updates while maintaining efficiency, organization, and a positive patient experience.

Provided customer support for healthcare clients by assisting with Electronic Health Record (EHR) systems, helping users navigate patient records,ensuring accurate documentation while maintaining HIPAA compliance and data privacy standards.