Nova

Customer Support Specialist | Email, Chat & CRM

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

High school diploma

Last Active

July 2nd, 2026 (6 days ago)

Member Since

August 18th, 2023

Profile Description

Customer Support Specialist | Email, Chat & CRM | Virtual Assistant

Struggling to find a customer support specialist for your business? I got you!
I help businesses manage customer inquiries and provide excellent support through email and chat. I’m patient, detail-oriented, and committed to delivering a positive customer experience.

What I can help you with:
• Email and chat support
• Handling customer inquiries and complaints
• CRM updates and customer record management
• Order tracking and basic e-commerce support
• Data entry and administrative tasks
•AI Automation

I’m reliable, organized, and a problem solver.

Top Skills

Customer Support » Customer Service

Experience: 6 months - 1 year

Customer Support » Back Office Support

Experience: 2 - 5 years

Other Skills

Customer Support » Sales Support » Lead Generation

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: 1 - 2 years

Job roles includes: Consolidating billing information from the main tool Verifying shipments Finding missing documents and taking notes if not found Sending reports to on-shore partners in United States

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address: Sogod, Cebu

Tests Taken: IQ
Score: 116: DISC
Dominance: 33%
Influence: 8
Steadiness: 26
Compliance: 33: English
C1(Advanced)