Hi, my name is Xerces Atutubo, and I am an undergraduate of information technology with over 10 years of professional experience in customer service, technical support, healthcare support, sales, and administrative assistance.
I have 6 years of call center experience, where I developed strong communication, problem-solving, and customer relationship skills while working as a customer service representative, technical support representative, and healthcare junior associate. These roles taught me how to handle high-volume workloads, resolve customer concerns efficiently, and provide excellent service while maintaining professionalism.
In addition, I have 4 years of work-from-home experience as a junior sales associate and sales support specialist for a U.S.-based solar company. My responsibilities included assisting customers, supporting the sales team, managing CRM records, coordinating appointments, preparing documents, following up with leads, and ensuring smooth day-to-day operations. Working remotely has strengthened my time management, self-discipline, and ability to collaborate effectively with distributed teams.
I am a dependable, detail-oriented, and fast learner who thrives in both independent and team environments. I am passionate about delivering high-quality work, exceeding expectations, and continuously improving my skills. I am proficient in using various communication platforms, CRM systems, Microsoft Office, and Google Workspace, and I adapt quickly to new tools and processes.
I am currently seeking long-term opportunities where I can contribute my experience, dedication, and strong work ethic to help businesses grow while continuing to develop my professional career.
I look forward to becoming a valuable member of your team!
Experience: 2 - 5 years
I use this tool to assist sales representatives to monitor the customer's account for their solar panel installation. This tool also helps me to upload customer documents as part of their requirements for their solar installation.
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.