Experienced Dental Insurance Verification Specialist with expertise in verifying dental insurance benefits, managing patient recall programs for overdue dental hygiene appointments, and ensuring accurate insurance documentation. Proficient in CRM systems and committed to maintaining strict HIPAA compliance while delivering exceptional patient support. Previously worked as a Customer Service Representative and Supervisor supporting a major Blue Cross Blue Shield (BCBS) healthcare insurance account in the U.S., with a strong background in customer service, team leadership, and healthcare operations.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
I worked as a Customer Service Advocate for a year handling Claims, Appeals, eligibility, and Pre-certification.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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