Skill Summary as a Shipping Clerk in Shopify
E-commerce Platform Management - I am proficient in obtaining and processing product orders through Shopify.
Communication - I have excellent communication skills, which enable you to effectively communicate with the shop owner, buyers, and others involved in the shipment of products.
Shipping Management - I am capable of tracking, tracing, and updating the status of outgoing shipments.
Reporting - I am proficient in preparing regular shipping reports for the shop owner.
Problem-Solving - I am capable of handling issues that may arise in the shipping process.
Teamwork - I can work effectively as part of a team to provide additional backup support for shipping operations.
Skill Summary as a Transaction Processing Analyst
Quality Assurance - I have experience in handling end-to-end transactions that require a Quality Assurance process to fulfill client requests.
Calibration - I am capable of calibrating team performance to ensure that the necessary quality standards are met.
Operations Management - I have experience in managing daily reports, queue management, and shipment of requests.
Risk Management - I have experience in prioritizing high-priority and high-risk transactions and keeping track of escalated requests.
Testing - I have experience in acting as a tester for web tools.
Advisory - I am capable of providing advice on addressing and improving issues.
Cross-functional Collaboration - I am trained to support other teams in more complex processes.
Data Analysis - I have experience in creating excel formulas to enhance statistical efficiency and quality.
Experience: 2 - 5 years
Experience: 2 - 5 years
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