Customer servicing aide

As a Healthcare Support Worker, I provided compassionate care while maintaining accurate documentation of residents' health conditions, daily progress, and any significant changes for the healthcare team. I communicated regularly with residents' families, providing updates, addressing concerns professionally, and ensuring clear and compassionate communication. My responsibilities also included maintaining confidential records, assisting with care coordination, supporting daily living activities, and collaborating with nurses and multidisciplinary teams to ensure quality care. This role strengthened my communication, documentation, organizational, time management, and multitasking skills while working in a fast-paced and client-focused environment.

As a Sales Assistant at Peter Alexander, I provided exceptional customer service by assisting customers with product selection, answering inquiries, and creating a positive shopping experience. I processed sales transactions, handled cash and card payments accurately, maintained organized merchandise displays, replenished stock, and ensured the store remained clean and visually appealing. I also supported inventory management, assisted with stock deliveries, and collaborated with team members to achieve daily sales and customer service goals. This role strengthened my communication, problem-solving, multitasking, and organizational skills while working efficiently in a fast-paced retail environment. It also taught me the importance of professionalism, attention to detail, and building positive relationships with customers.