Detailed-oriented and highly motivated Virtual Assistant with a Bachelor's Degree in Computer Science and extensive experience in administrative support, customer service, virtual assistance and medical assistance. Skilled in time management, multi-tasking, and adaptable in new tools/software/systems in fast-paced, remote work environments. Known for my strong attention to detail, collaborative nature, and ability to provide empathetic solutions while managing multiple responsibilities. A fast learner with proven track record of contributing effectively to teams and projects. I am eager to bring my expertise to a part-time remote role and deliver exceptional results.
2 Quick Steps to see if we're the RIGHT FIT1. Send me a message2. Schedule a discovery call
Experience: 6 months - 1 year
Assisting customer for their inquiries in regards with their account. Identifying and assessing customer needs to achieve satisfaction. Resolving issues and troubleshooting technical problems. Delivering information about a company’s offerings. Handling customer complaints with empathy and good customer service.
Experience: 1 - 2 years
Scheduling patients appointment. Rescheduling and cancelling of patient's email. Answering basic queries from patients. Sending prescription refills. Sending reminders to medical assistants and to primary care providers. Outbound calls for patients who booked appointment online.
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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