Elnie

Leadership Dev’t Manager/Call Center Supervisor/Virtual As

55 ID PROOF
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Overview

Looking for full-time work (10 hours/day)

at $6.64/hour ($1,600.00/month)

Bachelors degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

August 10th, 2023

Profile Description

Operational Support: Experienced in managing and supporting daily operations in call center and virtual environments. Leadership & Supervision: Proven track record leading teams as a Supervisor, driving performance and customer satisfaction. Process Optimization: Skilled in identifying and implementing process improvements for efficiency.
Communication: Effective communicator with experience liaising with leads, tea ---------- mbers, and stakeholders. Coaching & Development: Background in coaching agents for skill enhancement and leadership development. Attention to Details: Strong focus on accuracy and detail in operational tasks and process management. Remote Work Adaptability: Comfortable working in virtual settings, blending traditional call center expertise with remote support. Problem-Solving: Able to address operational challenges for smoother workflows.
Customer Focus: Experience delivering exceptional customer experiences in BPO/call center roles.
Strategic Thinking: Ability to drive outcomes through planning and collaboration.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: Less than 6 months

Handled Sales and billing for 2 years as an agent and 8 years being a supervisor

E-Commerce » Inventory Management » Quality Control

Experience: Less than 6 months

As a supervisor, I am also equipped on how check, assess and score the quality of calls he agent is providing.

Customer Support

Experience: Less than 6 months

I was a customer service representative and can handle any type of customer. Making sure that customer satisfaction is the highest priority.

Other Skills

Office and Administration » Microsoft Excel

Experience: Less than 6 months

We have used Microsoft 365 in our previous company, I am familiar on how to use it.

Office and Administration » Microsoft Power Point

Experience: Less than 6 months

Basic Information

Age
46
Gender
Female
Website
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Address
Bacolod, Negros Occidental
Tests Taken
None
Government ID
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