Virtual Assistant| Customer Service| Social Media Management

Responsible in managing company's brand social media strategy. Creating post, text, images on social media platform. Executing social media campaigns that align with the company's goals and objectives. Engaging with followers, responding to comments and messages and fostering a positive online community. Monitoring performance of social media contents. Staying up to date with social media trends

Been able to be part of contact tracing team during pandemic. Handled different kind/ needs of patients. Coordinates with Local Government Units and closely monitoring of patients and close contacts.

Responsible for interacting with the customers. Providing information about products and services, addressing inquiries, resolving complaints. Aimed to maintain customer satisfaction and build positive relationships with the company.