Hardworking and adaptable professional with experience in customer service, cold calling, sales, appointment setting, and technical support. Skilled in communicating with different types of customers, handling billing and technical concerns, generating leads, and building positive customer relationships through professional and friendly conversations. Experienced in outbound calling for POS machine services, Medicare and Medicaid campaigns, and customer engagement across different platforms. Known for being organized, detail-oriented, patient, and eager to learn new skills. A simple and reliable individual who values time, teamwork, and delivering quality service in every task.
Experience: 1 - 2 years
As a lead generation in a credit card processing company it was quite difficult at first to gain trust of the merchants because it involves their whole busines. As the communication go on and I can answer all their inquiries they decided to send their merchants statement for us to make a custom quotes for them to know the unnecessary charges they have been paying with their current provide. Once the custom quote is done we will negotiate to the merchants for them to switch credit card processing for their business.
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