Gilbert
Virtual Healthcare Assistant | CRM & Clinical Admin Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.33/hour ($640.00/month)
Bachelors degree
Last Active
June 26th, 2026 (yesterday)
Member Since
August 4th, 2023
Profile Description
Skilled and compassionate Customer Service Representative with solid experience in the healthcare industry, specializing in Denial Management, Revenue Cycle Management (RCM), and Eligibility & Benefits Verification. Proven ability to handle high call volumes while delivering accurate and empathetic support to patients and providers. Expert in navigating insurance policies, resolving claim issues, and explaining medical billing processes with clarity and professionalism. Strong multitasking and de-escalation skills, with a focus on patient satisfaction and regulatory compliance. Adaptable, detail-oriented, and dedicated to improving healthcare service experiences through effective communication and process efficiency.
Top Skills
Customer Support » Healthcare
Experience: 1 - 2 years
Handles inquiries regarding medical benefits, coverage, and claims Ensures HIPAA compliance on every call
Office and Administration » Debt Collection
Experience: 1 - 2 years
Conducted outbound calls to clients with outstanding balances to negotiate payment arrangements Ensured compliance with Australian financial regulations and company policies Assisted customers in understanding their loan status and settlement options
Other Skills
Marketing » Social Media Management » Social Media Marketing
Experience: Less than 6 months
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon city, National Capital Region
- Tests Taken
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
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