I started my career in the BPO industry way back 2009 as a customer service representative. As part of my role I was able to develop my intercommunication skills and critical thinking to deliver above and beyond resolutions for our customers.
I’m known for being a detail-oriented, well-organized team player. I never miss deadlines, I’m a good communicator and I can juggle multiple tasks at once. In my performance reviews, my supervisor always notes that he appreciates my professionalism and willingness to help my other tea
With this experience under my belt, I’m looking for an opportunity to take the next step in my career. I’m hoping to do so in an organization like yours that works to improve the environment, which is something I’m passionate about
Experience: 6 months - 1 year
I was a telesales rep for CitiBank for 1 year. We offer loan applications or balance transfers for those potential customers,
Experience: 10+ years
I handle different accounts for customer service which are H&R Block, Intuit QuickBooks, Quicken and Bell Canada
Experience: 6 months - 1 year
I had a work experience handling technical inbound calls for Symantec where in we are supporting Norton Antivirus software.
Experience: Less than 6 months
I was a sales rep with Intuit QuickBooks and Bell Canada
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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