Sheila

Customer Service Representative

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

May 2nd, 2024 (17 days ago)

Member Since

August 2nd, 2023

Profile Description

I started my career in the BPO industry way back 2009 as a customer service representative. As part of my role I was able to develop my intercommunication skills and critical thinking to deliver above and beyond resolutions for our customers.
I’m known for being a detail-oriented, well-organized team player. I never miss deadlines, I’m a good communicator and I can juggle multiple tasks at once. In my performance reviews, my supervisor always notes that he appreciates my professionalism and willingness to help my other teaUpgrade to see actual infombers.
With this experience under my belt, I’m looking for an opportunity to take the next step in my career. I’m hoping to do so in an organization like yours that works to improve the environment, which is something I’m passionate about

Top Skills

Marketing » Telemarketing

Experience: 6 months - 1 year

I was a telesales rep for CitiBank for 1 year. We offer loan applications or balance transfers for those potential customers,

Customer Support

Experience: 10+ years

I handle different accounts for customer service which are H&R Block, Intuit QuickBooks, Quicken and Bell Canada

Customer Support » Technical Support

Experience: 6 months - 1 year

I had a work experience handling technical inbound calls for Symantec where in we are supporting Norton Antivirus software.

Other Skills

Marketing » Sales

Experience: Less than 6 months

I was a sales rep with Intuit QuickBooks and Bell Canada

Basic Information

Age
34
Gender
Female
Website
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Address
Naga, Camarines Sur
Tests Taken
IQ
Score:  94
DISC
Dominance: 30
Influence: 16
Steadiness: 27
Compliance: 27
English
B1(Intermediate)
Uploaded ID
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