Overview
Looking for full-time work (8 hours/day)
at $3.31/hour ($640.00/month)
Bachelors degree
Last Active
July 6th, 2026 (3 days ago)
Member Since
August 2nd, 2023
Profile Description
Customer service and technical support professional with over 10 years of experience in telecom, banking, and virtual support environments. Proven track record in handling complex account inquiries, billing disputes, refunds, escalations, and compliance-related concerns while consistently maintaining high QA scores and customer satisfaction.
Skilled in providing support through chat, phone, and
Detail-oriented, analytical, and highly organized, with experience in escalation auditing, root-cause analysis, and performance monitoring. Adept at working in fast-paced remote environments while maintaining efficiency, reliability, and professionalism.
Top Skills
Marketing » Telemarketing
Experience: 6 months - 1 year
I was a telesales rep for CitiBank for 1 year. We offer loan applications or balance transfers for those potential customers,
Customer Support
Experience: 10+ years
I handle different accounts for customer service which are H&R Block, Intuit QuickBooks, Quicken and Bell Canada
Customer Support » Technical Support
Experience: 6 months - 1 year
I had a work experience handling technical inbound calls for Symantec where in we are supporting Norton Antivirus software.
Other Skills
Real Estate » Cold Calling
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: 10+ years
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Naga, Camarines Sur
- Tests Taken
- IQ
- Score: 94
- DISC
- Dominance: 30
- Influence: 16
- Steadiness: 27
- Compliance: 27
- English
- B1(Intermediate)
- Government ID
- Sign Up with Pro Account to View
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