Virtual Assistant (Order Fulfillment, Appointment Setter and Product L

Virtual Assistant (Order Fulfillment, Appointment Setter and Product Listing)

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

May 18th, 2024 (2 days ago)

Member Since

July 29th, 2023

Profile Description

I have experience as a Customer Service Representative as an Online Order processor from one of the largest telecommunications in Canada for over 5 years. I am responsible to answer general inquiries through phone, emails and chats regarding plans and services, billing concern, plan modification, scheduling an appointment for the installation of their requested services like Internet service, home phone, security service and cable. I am coachable and eager to learn new skills as needed.

Top Skills

Real Estate » Appointment Setting

Experience: 5 - 10 years

Responsible to answer general inqueries regarding plans and services, billing concern, plan modification, scheduling an appointment for the installation of their requested services like Internet service, home phone, security service and cable. Processing online orders through the company website. Calling out new and existing customers to discuss current offers that will suit their needs. Responsible to attend chat and emails by providing accurate information based on the customers queries. Walking the customers through basic trouble shooting for any technical problem. Directing them to the correct Tier if the issue still persists.