Veronica

Customer Service Representative / Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (yesterday)

Member Since

July 29th, 2023

Profile Description

Detail-oriented and customer-focused professional with a strong background in
digital guest services, social media management, and administrative support.
Experienced in providing seamless virtual concierge assistance, crafting engaging
online content, and maintaining organized financial records. Adept at handling
multiple digital communication ch ---------- ls, anticipating client needs, and delivering
prompt, personalized solutions. Skilled in content creation, analytics tracking, and
Excel-based bookkeeping. Proven ability to thrive in fast-paced, remote
environments while maintaining a warm, professional tone. Seeking a dynamic role
that leverages my digital communication, creative, and organizational strengths to
enhance user experiences and brand engagement.

Top Skills

Video Editing » Social Media Video Editing

Experience: 1 - 2 years

Planned and executed social media strategies across platforms (Youtube, Instagram, Facebook, TikTok, LinkedIn) Created and scheduled engaging content (graphics, captions, videos) tailored to target audiences Monitored analytics and adjusted campaigns based on performance metrics Responded to messages and comments, maintaining consistent brand voice Increased follower count and engagement through organic growth and trend integration

Office and Administration » Data Entry

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 1 - 2 years

As a former Customer Service Representative and Chat Support, I have gained valuable skills and experience in handling various customer inquiries and issues. I have learned how to communicate effectively and empathetically with customers, using clear and concise language, active listening, and positive feedback. I have also developed the ability to multitask, prioritize, and resolve problems quickly and efficiently, using various tools and resources. I have handled a wide range of customer scenarios, such as billing, technical, product, service, and feedback-related queries. I have always strived to provide excellent customer service and satisfaction, while adhering to the company's policies and procedures.

Other Skills

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Naga City, Camarines Sur

Tests Taken: IQ
Score: 128: DISC
Dominance: 4
Influence: 1
Steadiness: 1
Compliance: 6: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”