Virtual Assistant, Social Media Manager, Customer Agent

I've been dealing customers since I landed with my first job which is food seller and now cashier. The skills I acquired on my previous jobs will be my leverage to the upcoming projects that you will be trusted to me.

I have hands-on experience managing multiple social media accounts across platforms like Instagram, TikTok, Threads, and Twitter, focusing on content creation, engagement, and growth strategies. I’ve handled both SFW and NSFW accounts, planning and uploading content, warming up new profiles, engaging with audiences, and analyzing which approaches drive better traction. I also create captions, optimize hashtags, and develop ideas to boost visibility and interaction. I’m familiar with using AI tools and prompt generation for content creation, as well as Canva and scheduling tools to keep posts consistent and aligned with brand goals. My main focus is on building audience relationships, maintaining authenticity, and creating strategies that increase followers and conversions organically.

I have experience leading a small social media management team where I handled account organization, content planning, and task coordination across multiple platforms. My role involved ensuring consistent posting schedules, monitoring engagement, and supporting the team in achieving content and growth goals. I guided my team in creating and editing content, developing strategies to increase reach, and maintaining brand consistency throughout all channels. I also handled communication, reporting, and performance tracking, ensuring that daily and weekly targets were met. Through this, I developed strong skills in leadership, time management, and strategy execution, while keeping the workflow efficient and results-driven.