Virtual assistant

● Conduct case interviews, profiling, and perform an initial health risk assessment of Covid19 cases and their identified close contact. ● Collaborate with other government agencies and private sector for the conduct of enhanced contact tracing. ● Refer the close contacts to Isolation facilities, as necessary. ● Receive queries from the identified close and general close contacts, provide advice and act, as appropriate. ● Elevate and refer challenging or complex cases or incidents and outbreak of Covid19 to the designated Team Leader. ● Conduct daily monitoring of close and general contacts for at least 14 days. ● Ensure accurate, up-to-date records of Contacts/action by completion of relevant records and compliance with team handover procedures. ● Be able to modify and adapt methods of communication to account for the differing needs of contacts especially in stressful and difficult situations and ensure polite, efficient and appropriate communications always. • Conduct active surveillance activities and advocate for implementation of the mandatory physical distancing measures at an individual level and ensure public minimum health standards must be implemented at all times.