I've been in the BPO industry for 8 years. I specialized in doing inbound and outbound calls.
My job history had range from being a customer service representative and medical billing representative. From 2010 to 2012, I worked as a Customer Service Representative at AGL which is an Australian listed public company involved in both the generation and retailing of electricity and gas for residential and commercial use. I make calls and follow up with electricians regarding new connections, solar panels, alterations and abolishments.
After 2 years, I
I also worked at PCMS as a medical billing company. Tasks include timely processing of workers' compensation claims, checking of bill status and send letters to third parties and have settlements paid.
I also worked with S & d group for real estate, I also made calls but my client decided to transfer me as his assistant. I am the one who manages his
I believe my strong points are creativeness and punctuality.
My #1 goal is to meet clients needs and deadlines.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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