I am a highly adaptable IT professional with a unique combination of three years of professional customer service experience and strong technical troubleshooting skills. I spent three years at Foundever (formerly Sykes) managing multi-channel support including Chat and
Currently pursuing a degree in Information Technology, I also work as a freelance technician experienced in diagnosing and repairing hardware and software issues for both PCs and mobile devices. Beyond technical support, I am a self-taught graphic designer proficient in Adobe Photoshop and visual marketing.
Whether you need assistance with high-precision data entry, complex technical troubleshooting, or creating high-quality visual assets, I provide a well-rounded, disciplined, and detail-oriented approach to remote work. I am seeking a role where I can apply my professional written communication skills and technical expertise to resolve complex client concerns and drive efficiency for your team.
Experience: 1 - 2 years
Experience: 1 - 2 years
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