Simplicio

Customer Service | Sales Representative | Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

February 23rd, 2024 (yesterday)

Member Since

July 9th, 2023

Profile Description

A highly motivated and skilled professional with 4 years of experience in Customer Service, Sales/Marketing, and Client Support roles. Exceptionally hardworking, resourceful, and proactive, with the ability to work effectively under pressure. Driven to learn and adapt quickly to meet and exceed work expectations.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 1 - 2 years

SALES REPRESENTATIVE/RETENTION SPECIALIST GLOBAL ENTRY | January 2015- January 2016 - Retained customers in the subscription program for skin care and diet products - Assisted customers with billing and subscription inquiries in a courteous and professional manner - Achieved a high percentage of customer retention, exceeding sales goals.

Real Estate » Appointment Setting

Experience: 6 months - 1 year

COLD CALLER/APPOINTMENT SETTER SMMA (part-time) | December 2022- July 2023 - Set appointments for possible partnership with restaurant owners for marketing promotion proposals - Successfully reached out to potential clients and generated leads over the phone

Customer Support

Experience: 1 - 2 years

CUSTOMER SERVICE REPRESENTATIVE REVOLVE/FWRD Clothing | December 2022- August 2023 - Provided excellent customer service to clients through various channels such as phones, chats, emails, SMS and WhatsApp - Processed orders and assisted customers with product inquiries - Built brand loyalty by creating a positive experience for the customer.

Other Skills

Customer Support » Technical Support

Experience: 6 months - 1 year

COMCAST XFINITY MOBILE SEPTEMBER 2020- MAY 2021 - Provided technical assistance for mobile internet services - Assisted customers with their billing and account concerns

Customer Support » Sales Support » Hotel Booking

Experience: 1 - 2 years

CUSTOMER SERVICE/SALES REPRESENTATIVE GETAROOM | June 2021- December 2022 - Assisted guests with their hotel bookings and room accommodations inquiries in a timely and efficient manner - Pitched sales and processed reservations with a focus on customer satisfaction - Achieved a high percentage of upselling and retention.

Basic Information

Age
28
Gender
Male
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  128
DISC
Dominance: 30
Influence: 16
Steadiness: 17
Compliance: 37
English
C2(Advanced/Mastery)
Uploaded ID
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