A highly motivated and skilled professional with 4 years of experience in Customer Service, Sales/Marketing, and Client Support roles. Exceptionally hardworking, resourceful, and proactive, with the ability to work effectively under pressure. Driven to learn and adapt quickly to meet and exceed work expectations.
Experience: 1 - 2 years
SALES REPRESENTATIVE/RETENTION SPECIALIST GLOBAL ENTRY | January 2015- January 2016 - Retained customers in the subscription program for skin care and diet products - Assisted customers with billing and subscription inquiries in a courteous and professional manner - Achieved a high percentage of customer retention, exceeding sales goals.
Experience: 6 months - 1 year
COLD CALLER/APPOINTMENT SETTER SMMA (part-time) | December 2022- July 2023 - Set appointments for possible partnership with restaurant owners for marketing promotion proposals - Successfully reached out to potential clients and generated leads over the phone
Experience: 1 - 2 years
CUSTOMER SERVICE REPRESENTATIVE REVOLVE/FWRD Clothing | Provided excellent customer service to clients through various channels such as phones, chats, emails, SMS and WhatsApp - Processed orders and assisted customers with product inquiries - Built brand loyalty by creating a positive experience for the customer.
Experience: 6 months - 1 year
COMCAST XFINITY MOBILE - Provided technical assistance for mobile internet services - Assisted customers with their billing and account concerns
Experience: 1 - 2 years
CUSTOMER SERVICE/SALES REPRESENTATIVE GETAROOM | Assisted guests with their hotel bookings and room accommodations inquiries in a timely and efficient manner - Pitched sales and processed reservations with a focus on customer satisfaction - Achieved a high percentage of upselling and retention.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
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