Managing Team performance
Experience: 2 - 5 years
Handled cost estimation and material takeoffs for interior and infrastructure construction projects, including preparation of bidding proposals. Oversaw daily site operations, coordinated with contractors and suppliers, and ensured projects stayed on schedule, within budget, and compliant with plans, specifications, and safety standards. Provided regular progress updates to clients, with a focus on horizontal government infrastructure works.
Experience: 1 - 2 years
Validated inbound and outbound shipments for U.S. customs compliance. Maintained accurate documentation and ensured timely processing.
Experience: 2 - 5 years
Supervised and managed teams responsible for shipment validation and non-voice customer support operations. Ensured productivity targets, KPIs, SLAs, and customer satisfaction metrics were consistently met through performance monitoring, coaching, quality assurance, and process improvements. Prepared and presented performance reports to clients while overseeing overall site and team performance.
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