Ma.

Experienced Operations & Client Services Professional

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Overview

Looking for full-time work (8 hours/day)

at $8.27/hour ($1,600.00/month)

Bachelors degree

Last Active

July 9th, 2026 (5 days ago)

Member Since

July 7th, 2023

Profile Description

I am an experienced and results-driven professional with over 10 years of progressive responsibility in operations management, client services, and team leadership across diverse industries including finance, manufacturing, and professional services.I specialize in:
Operations & Performance Management – streamlining processes, ensuring service-level compliance, and improving team efficiency.
Team Leadership & Development – mentoring and guiding teams to consistently deliver high-quality results.
Customer Relationship Management (CRM) – handling client accounts with professionalism, ensuring satisfaction, and maintaining strong business relationships.
Process Optimization & Reporting – developing structured workflows, conducting quality checks, and ensuring data/report accuracy.
I am also adaptable to remote work, with strong skills in cross-functional collaboration, stakeholder communication, and virtual team management. My goal is to bring value to businesses by ensuring smooth operations, excellent client support, and results that align with company objectives.

Top Skills

Marketing » CRM

Experience: 5 - 10 years

Customer Support

Experience: 5 - 10 years

Other Skills

Marketing » Social Media Management » Facebook marketing

Experience: Less than 6 months

Advertising » Facebook Ads

Experience: Less than 6 months

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Paranaque, Metro Manila

Tests Taken: IQ
Score: 119: DISC
Dominance: 43
Influence: 18
Steadiness: 25
Compliance: 14: English
C2(Advanced/Mastery)