---------- De ----------

Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (9 days ago)

Member Since

July 5th, 2023

Profile Description

Hello! I'm Aurhea De Vega, a dedicated healthcare virtual
assistant with extensive experience in supporting medical professionals and
healthcare organizations. I specialize in providing administrative support and
ensuring smooth operations to enhance patient care and practice efficiency.


Services Offered:
-Patient Scheduling and Appointment Management
Medical Transcription and Documentation
-Insurance Verification and Billing Support
Work
Experience:
-Healthcare Virtual Assistant | Freelance
· Verification
Process:
Insurance Coverage: Verify patients' insurance
coverage and eligibility for specific medical services or procedures.
Policy Details: Confirm the patient's insurance
policy details, including coverage limits, copays, deductibles, and any
pre-authorization requirements.
Network Status: Determine if the healthcare
provider is in-network or out-of-network with the patient's insurance
plan.
· Communication:
Patient Interaction: Communicate with patients
to collect insurance information accurately and clarify any
insurance-related queries they may have.
Insurance Companies: Contact insurance
companies directly to obtain accurate and up-to-date information regarding
policy coverage and benefits.
· Documentation and Record-Keeping:
Maintain detailed records of insurance
verification activities, including documentation of patient insurance
information, verification outcomes, and any communication with insurance
companies or patients.
Ensure all documentation complies with
healthcare privacy laws and regulations, such as HIPAA (Health Insurance
Portability and Accountability Act).
· Coordination with Healthcare Providers:
Collaborate with healthcare providers, medical
billing teams, and administrative staff to ensure accurate billing and
claims processing.
Provide verified insurance information to
healthcare providers to facilitate informed decision-making regarding
patient care and treatment plans.
· Problem Solving:
Address insurance-related issues, such as
denied claims or discrepancies in coverage, and work to resolve these
issues promptly.
Follow up on outstanding insurance
verifications and escalate unresolved issues to ensure timely resolution.
· Software
and Tools:
Utilize insurance verification software systems
and databases to access insurance information efficiently.
Familiarity with electronic health record (EHR)
systems and medical billing software may also be required to integrate
insurance verification processes seamlessly with patient records and
billing procedures.
· Customer Service:
Provide excellent customer service to patients
by explaining insurance benefits, coverage limitations, and financial
responsibilities clearly and professionally.
Assist patients in understanding their
insurance policies and options for coverage or payment arrangements.
Skills:
Proficient in medical terminology and
healthcare procedures.
Strong attention to detail and accuracy in
patient data management.
Excellent communication skills with patients,
caregivers, and healthcare providers.
Education:
Bachelor's degree in computer science|
[Gateways Institute of Science and Technology]
Personal
Statement:
I am passionate about supporting healthcare
providers in delivering exceptional patient care through efficient
administrative support. My goal is to alleviate administrative burdens,
allowing healthcare professionals to focus on what matters most - their patients'
health and well-being.


Contact
Information:
Email:
----------
Phone:
[ ---------- ]
WhatsApp:
[ ---------- ]